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Delivery Charges and Times
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Cost of product includes celebration words as shown eg Happy 30th Birthday
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Personalisation cost 20p per character. Some ideas are shown on the personalisation page.
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One off delivery cost of £4.95 each time you order for one product or more.
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Delivery times are 5-7 working days (often quicker) approx, if you need a really quick delivery put the date required in the layout notes box when ordering and we will let you know if we can't deliver.
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An e-mail is sent to you on dispatch of your order
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DELIVERIES ABROAD ALLOW 10 WORKING DAYS FROM RECEIVING ORDER
Marketing
We do not give your data to any third party.
We occasionally send e mails to let you know of new product launches. If you reply saying you don't want the information, we will take you off the mailing list.
General Terms & Conditions
1. All sizes and capacities are approximate.
2. Dreamair makes every effort to ensure that your goods arrive to you within the specified delivery times by using accredited couriers, however we can not take responsibility for late or failed deliveries arising from incorrect delivery details supplied by the customer. All deliveries must be signed for by the customer or by a person acting on behalf of the customer. All deliveries are made during normal business hours Monday to Friday. If there is no one at the delivery address during those hours, this may delay the delivery of your order.
3. We have one collection a day by our courier. Additional orders to the same address may leave in a separate consignment. To avoid unnecessary delivery charges please try and order all required goods at the same time.
4. On personalised goods no responsibility can be taken by Dreamair for any mistakes made by the purchaser in ordering their goods.
5. On personalised products put in your preferences in the layout notes section of the order, otherwise all layouts are at the discretion of our expert painters.
Cancellation Policy
The customer has the right to cancel an order within a reasonable period of time from receiving it. All goods must be returned in the same condition as they were received. Goods that have been personalised by Dreamair, at the customer's request cannot be cancelled. All cancelled goods are returned at the customer's expense. Please notify us before returning goods, we will advise you within one working day of the return address for the product.
This does not affect your statutory rights as a consumer.
Safe shopping with Dreamair
Our site uses the safest form of secure shopping as all credit and debit card payments are routed through WorldPay, who are a world leader in safe transactions over the Internet.
Credit Cards & Debit Cards
Dreamair accepts most major credit and debit cards including all JCB, MasterCard, Eurocard, Visa and Switch card transactions.
Site Cookie Policy
This website uses cookies to enable the purchasing process. Cookies are not used to collect any other data and will expire after your session with the site.
Signed and Sealed Company Details
Dreamair Ltd, Dreamair House,10 Anchor Place, Longton, Stoke on Trent,ST3 1DQ.
Company Registration No 4677893 VAT no 592 5187 12
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